Refund policy


Return & Refund Policy

Return Window

We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

Eligibility for Returns

To qualify for a return, the item must meet the following conditions:

  • Unused and in the same condition as received

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

All returns are subject to a $7.50 flat-rate return shipping fee, which will be deducted from your final refund amount.

To start a return, please visit our Live Website Chat-box.

For any questions, contact us at help@caseblvd.shop.

Note: International orders are NOT ELIGIBLE for return or exchange.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please inspect it upon delivery and contact us immediately. We’ll evaluate the issue and make it right.

Exchanges

We do not offer direct exchanges. The fastest way to get the item you want is to:

  1. Return the original item, and

  2. Place a new order once your return is accepted.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status.

  • If approved, your refund will be issued to your original payment method.

  • Please note that it may take additional time for your bank or credit card provider to process and post the refund.